Regulatory Compliance and Patient Safety Excellence
Our vision to be an industry leading provider of regulatory compliant prescription packaging for medication dispensing is supported by our goals and objectives.
What we strive for
Our aim is to excel in the prescription packaging industry by ensuring regulatory compliance. We're committed to achieving top-tier company performance. Our mission focuses on key areas: prioritizing safety for employees and customers, ongoing process enhancements, strict adherence to government standards, fostering product innovation, utilizing sustainable processes for environmental protection, supporting local and global communities, and implementing efficient manufacturing practices.
Compliance
Ensuring compliance is fundamental to our operations. We steadfastly adhere to our guidelines through comprehensive programs designed to meet regulatory requirements, maintaining full traceability and conformity of materials, diligently managing Drug Master Files (DMF), securing CSA Certification, and adhering to USP 671 standards.
Quality Systems & cGMP
Ensuring patient safety remains our primary focus, and maintaining adherence to stringent quality standards is essential. We demonstrate our commitment to delivering high-quality care through various measures: By implementing harmonized quality systems and guidelines. Securing ISO 9001:2015 certification. Certificates can be found here. Conducting routine internal audits for Good Manufacturing Practices (GMP). Consistently providing comprehensive GMP training across our company. Implementing DMAIC Training in Berlin to foster ongoing improvements in our processes.
Receipt of information and whistleblower protection
Another important component of the CMS is our procedure for receiving and processing reports and protecting whistleblowers.
We have set out the details of the options for submitting information to us (reporting channels), how we process such information and how we protect whistleblowers in Rules of Procedure. These can be downloaded in numerous languages.
Our procedures for receiving reports include the electronic whistleblower system. It enables a direct dialog with the Head of Compliance via the Internet worldwide and around the clock. The whistleblowers decide for themselves whether they wish to remain anonymous. To make access as easy as possible, the whistleblower system can be used in all languages relevant to the
