Job Details

Customer Quality Engineer

650 Highway 74 South, United States | Peachtree City | Full-time

Job Description

Responsible Quality representative for a defined customer, product portfolio respectively over the whole product lifecycle.

- Independent processing of customer complaints

- Leading argumentative discussions with customers with regards to quality related matters

- Quality representative regarding defined customer during audits

- Responsible to ensure compliance to customer specific relevant quality norms and requirements (e.g. CRS, SCS, QAA) during qualification and routine production

- Self-reliant initiation and implementation of quality improvements and site initiatives

- Responsible processing of change requests

- Responsible for validity of assigned PMF/DMR documentation including, risk management, creation/revision of documents, ensuring the implementation of requirements

- Oversight over internal issues including usage disposition decision of concerned batches

–  Operational contact towards Customer for Raw Material / Components and Finish good product Quality

–  Support production regarding quality related tasks


Knowledge acquired within the framework of at least 3 years of technical (technical) university studies (e.g. mechanical engineering, industrial engineering or similar) and expanded through at least three years of experience in a comparable position. This function requires special knowledge in the areas of quality management and project management.

  • In-depth knowledge of manufacturing processes (e.g. products and processes)
  • In-depth knowledge of relevant QM guidelines
  • In-depth knowledge of relevant EDP/IT applications (e.g. Office programs, MES, QM system)
  • In-depth knowledge of customer relationship management in the technical environment
  • In-depth knowledge of statistical QM methods
  • Very good knowledge of English (spoken and written)
  •  Very good understanding of the preparation of technical reports (executive summary)
  •  Very good moderation and presentation skills
  •  Very good analytical and conceptual skills
  • Very good project and process management skills
  •  Good knowledge of problem solving methods (KT, Six Sigma, Ishikawa etc.)

Additional Information

  • Mon - Fri / 40hrs
  • 8:00am - 5:00pm
  • Company health benefits, 401k, incentive bonuses

About Gerresheimer

Gerresheimer is the global partner for pharmaceutics, biotech, healthcare, and cosmetics with a very broad product range for pharmaceutical and cosmetic packaging solutions and drug delivery systems. The company is an innovative solution provider from concept to delivery of the end product. Gerresheimer achieves its ambitious goals through a high level of innovative strength, industrial competence and concentration on quality and customer focus. In developing innovative and sustainable solutions, Gerresheimer relies on a comprehensive international network with numerous innovation and production centers in Europe, America and Asia. Gerresheimer produces close to its customers worldwide with around 11,000 employees and generated annual revenues in 2022 of EUR 1.8bn. With its products and solutions, Gerresheimer plays an essential role in people's health and well-being.

Equal rights

All applicants are considered without any regard to race, color, creed, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status or membership, or any other legally protected status.

Interested? Apply today!