Job Description

The position can be located in Boleslawiec (Poland), Wertheim (Germany) or Chalon (France)

• Lead, coordinate and support customer qualification projects for new product developments at the three European sites
• Provide technical support to product development projects 
• Drive and manage product specifications alignment internally and externally 
• Initiate and manage the execution of plans to improve customer satisfaction, including preparation and leading of meetings and supporting sites during e.g. Technical Meetings and Customer Audits 
• Lead/facilitate customer-focused teams and manage their efforts to support/resolve customer concerns or complaints 
• Drive and lead cross-site and cross-divisional collaboration 

Qualifications

• Bachelor’s or master’s degree in engineering or sciences
• Several years of relevant professional experience, ideally in direct customer support
• Preferred track record in a technical or quality-/operations-related area in the pharmaceutical industry, very preferably in filling operations
• Business-level fluency in English, advanced communication skills in Polish, French is a Plus
• High sense of responsibility and a proactive, reliable and self-dependent working style, even under time pressure
• Strong analytical, communication and organizational skills
• Customer-oriented thinking along with the ability to take on new challenges
• Willingness to Travel

Additional Information

We offer:

• Team member in a company following a growth strategy and addressing megatrend markets 
• Flat hierarchies and quick communication
• Collaborative and international work environment
• Competitive salary package 
• Internal and external development opportunities
• Group insurance policy
• Corporate health management
• Free parking and free drinks