Job Details

Quality Supervisor

1131 Arnold Street, United States | Chicago Heights | Full-time

Job Description

The Quality Supervisor is responsible for maintaining an effective quality system and provide leadership to the employees in the quality department to ensure that all products manufactured by the facility meet customer specifications.  

Essential Duties and Responsibilities:

  • Directs the activities of the Quality Control Specialist, Quality Inspectors, Q.C Lab personnel and PDS Crewleader
  • Directs all resort activities for the Japanese Resort and oversees the Resort process on Line #1 including documentation, and Plant communication to Scheduling and Sales group
  • Supporting the Analysis of complaint and takes full responsibility of communication with production departments
  • Supervises the Quality Department and Quality System of the Chicago Heights Plant.
  • GMS and QMS site leader.
  • Ensures compliance with the ISO-9000 & ISO-15378 standards.
  • Works with internal staff to resolve quality issues.
  • Assists Plant and Company Management in preparing quality related reporting and presentation materials. 
  • Investigates customer complaints.
  • Participates in plant management staff meetings and quality initiatives

Additional Responsibilities:

  • Maintains files of Quality Control records.
  • Supervises lab personal.
  • Demonstrates effective decision making to maintain and further enhance the company‚Äôs quality image.



  • Minimum of Bachelors Degree.
  • Five to ten years experience in quality.  Glass background helpful.
  • Strong background in ISO-9000 and ISO-15378 requirements.
  • cGMP experience preferred.

Certificates, Licenses, Registrations:

  • CQE, CQM, CQA or other quality certification preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.

About Gerresheimer

Gerresheimer is the global partner for pharmaceutics, biotech, healthcare, and cosmetics with a very broad product range for pharmaceutical and cosmetic packaging solutions and drug delivery systems. The company is an innovative solution provider from concept to delivery of the end product. Gerresheimer achieves its ambitious goals through a high level of innovative strength, industrial competence and concentration on quality and customer focus. In developing innovative and sustainable solutions, Gerresheimer relies on a comprehensive international network with numerous innovation and production centers in Europe, America and Asia. Gerresheimer produces close to its customers worldwide with around 11,000 employees and generated annual revenues in 2022 of EUR 1.8bn. With its products and solutions, Gerresheimer plays an essential role in people's health and well-being.

Equal rights

All applicants are considered without any regard to race, color, creed, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status or membership, or any other legally protected status.

Interested? Apply today!