Senior Customer Quality Engineer
650 Highway 74 South, United States | Peachtree City | Full-time
Job Description
- Independent customer complaint processing
- Initiating and participating in the processing of internal deviations
- Independent processing of change requests
- Independent risk management
- Audit participation
- Targeted and trusting cooperation with internal and external interfaces (e.g. production areas, TS, CS, plant management, TCC/SEC and in particular the customer)
- Implementation of new projects on demand and according to specifications
- Independent compliance with standards, legal provisions (e.g. Working Hours Act, occupational safety regulations) and internal company regulations (SOPs, BVs, etc.)
- Responsible for the topicality of the product-related PMF (taking into account changes and effects on product transfer)
Qualifications
Knowledge acquired within the framework of at least 3 years of technical (technical) university studies (e.g. mechanical engineering, industrial engineering, etc.) and developed by at least five years of experience in a comparable position.
This function requires specialist knowledge in the areas of quality and project management.
- Expert knowledge of manufacturing processes (e.g. products and processes)
- Expert knowledge of relevant QM guidelines
- In-depth knowledge of relevant IT applications (e.g. office programs, MES, QM system)
- Expert knowledge of customer relationship management in the technical environment
- Very good knowledge of statistical QM methods
- Excellent communication skills
- Strong ability to work in a team
- Excellent problem-solving skills and knowledge of conflict management
- Excellent knowledge of English (spoken and written)
- Excellent understanding of technical reports (Executive Summary)
- Excellent moderation and presentation skills
- Excellent analytical and conceptual skills
- Project and process management competence
Additional Information
- Mon - Fri / 40hrs
- 7:30am - 4:00pm
- Company health benefits, 401k, incentive bonuses